Computer support for your hotel

 

A team of experts to manage your project.

Computer Project Management

 

With rapidly evolving technologies, choosing and managing your computer project management are at the heart of your concerns. Our specialized team at CDMS is there to meet your demands.

 

→ Computer advice from our experts in connection with your IT staff

 

→ IT staffing for short or medium term mandates

 

→ Training of your teams

 

→ Selection of material adapted to your infrastructure

We are available 24 hours a day, 7 days a week, 365 days a year!You only need to dial (514) 286 0984.

Telephone support center

 

French/English bilingual customer service. 24/7/365 to serve you

 

→ We answer your call within 60 secondes

 

→ Remote dispatching of 85 % of the calls

 

→ ITIL-certified staff

ITIL ‘Information Technology infrastructure Library’ gathers the best practices in terms of computer service management and thier improvement

On-site support

 

 

→ Emergency?

 

 

→ Unresolved outage by phone?

 

 

→ Difficulties with your server?

 

 

Our telephone support centre sends you a specialised technician. They will be able to detect and solve in 2-4 hours your computer outages. By combining on-site support and our telephone support centre 24/7, our team becomes your virtual computer service.

ADVANTAGES

→ Unlimited access to a knowledge base and expertise

→ Increase or decrease in the number of person-hours as needed

→ Access to qualified staff during peak periods and holidays

→ No contractual agreement with each technician

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